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It’s a strange time in the car business. You walk into some dealerships and it’s like nothing’s changed since fax machines were cool. Meanwhile, the customers are out there buying cars the way they order Thai food—online, impatient, and very confused when asked to come in and "talk numbers." Adaptation in today’s dealership looks a lot like panic disguised as innovation. Everyone’s updating their …
Continue Reading about From Gut Feeling to Game Plan: 8 Digital Priorities That Actually Work →
I've spent what feels like a lifetime managing car dealerships as a CFO or GM, and I've worked nearly every job in the car business, save for the one that requires grease under your nails. I’ve even led my own business for a good stretch. But through it all, I’ve always viewed every bit of business strategy through the eyes of a CFO - someone who can balance the books, yes, but also knows how to …
Continue Reading about The Great Dealership Controller Disappearance (And Why You Should Care) →
Poor leadership practices cost companies millions of dollars each year by negatively impacting employee productivity, staff retention, and customer satisfaction. Poor leadership can cost a company as much as 7% of its total revenues annually. A single poor leader may cost an organization an average of $126,000 each year due to lost productivity and other factors. The thing about all this is—it’s …
Continue Reading about The Million-Dollar Idea No One Wants to Use →
It starts the same way every time. A little warning. A number that’s just slightly off. Maybe a general feeling that something isn’t quite right. Sort of like when your doctor clears his throat, looks at your chart, and says, “Let’s talk about your cholesterol.” And just like that, you're nodding solemnly while silently wondering if the bagel you had for breakfast counts as attempted …
Continue Reading about The Dirty Seven: Accounting Bad Habits That Wreck Dealerships →
