One of the unexpected perks of writing this newsletter is that inspiration can strike in the most absurd places—like the grocery store this past weekend. If you’re anything like me, you probably shuffle through those fluorescent-lit aisles weekly, wondering when you unknowingly signed up for a live-action obstacle course. Lately, though, I've noticed a troubling trend, and I suspect I’m not …
KRUSE CONTROL BLOG
Car Dealerships Face an Accountant Crisis
Car dealerships have an accountant problem. Namely, they are running out of them. Over the past two years, I've been writing about the growing shortage of dealership controllers, and the situation has only deteriorated. Not only is it increasingly difficult to find knowledgeable controllers, but the crisis extends to dealership accounting talent as a whole. Analyzing the growing shortage and …
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Respect and Competitive Pay for Dealership Workforce Improves Profitability
Treating employees with respect and offering competitive compensation has a significantly positive impact on dealership profitability. When employees feel valued, they are more engaged, more productive, and genuinely committed to delivering exceptional service. This is especially true in the car business, where customer experience and long-term relationships drive revenue. Fair pay and a …
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How Poor Financial Literacy is Undermining Dealership Profitability
Financial literacy in a dealership is like knowing how to swim before jumping into the deep end—technically, you can still jump in without it, but the results will be unpleasant for everyone involved. For a General Manager and a Controller, understanding financials isn’t just a nice-to-have; it’s what allows them to make decisions that don’t result in frantic emails, emergency meetings, or a …
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