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Car dealerships have an accountant problem. Namely, they are running out of them. Over the past two years, I've been writing about the growing shortage of dealership controllers, and the situation has only deteriorated. Not only is it increasingly difficult to find knowledgeable controllers, but the crisis extends to dealership accounting talent as a whole. Analyzing the growing shortage and …
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Treating employees with respect and offering competitive compensation has a significantly positive impact on dealership profitability. When employees feel valued, they are more engaged, more productive, and genuinely committed to delivering exceptional service. This is especially true in the car business, where customer experience and long-term relationships drive revenue. Fair pay and a …
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Financial literacy in a dealership is like knowing how to swim before jumping into the deep end—technically, you can still jump in without it, but the results will be unpleasant for everyone involved. For a General Manager and a Controller, understanding financials isn’t just a nice-to-have; it’s what allows them to make decisions that don’t result in frantic emails, emergency meetings, or a …
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It’s clear that many dealerships are actively searching for experienced controllers. In Driving Blind: The Shortage of Seasoned Dealership Controllers, I discussed how this shortage has been developing for years, worsening over time. Now, we are witnessing its impact firsthand. Running a dealership without a firm grasp of its financials is like driving without being able to see the road ahead. …
Continue Reading about 12 Questions to Ask When Hiring a Dealership Controller →
