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With every passing week, I'm witness to a growing number of dealerships whose expenses have been creeping upward. It's often a topic of conversation, and after the past few years of volatile sales, some bad habits are back. One of the most dangerous habits is neglecting to conduct a monthly review of dealership expenses and where they come in as a percentage of gross profit. What caused this …
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This week is a short week (Labor Day), and corporate taxes are due, so I thought I’d share a quick story with you that was inspired by the Rolls Royce SUV. If you’re not a car person, you may not even know such a thing exists. Indeed, when I saw it for the first time, I got a little worried for our culture because, while this amazing vehicle is highly-desired in certain parts of the world, it …
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I've always believed that life has a way of serving up the most delicious ironies when you least expect them. Take, for instance, the tale of a car dealership that mistakenly turned a questionable termination into a $2.8 million lesson, all thanks to a perfect storm of incompetence, inferior software, and corporate HR overreach. Recently, I took some time to tidy up my website and revisit some …
For some time, I've hesitated to share this information, hoping that Google would recognize the damage it has caused and take steps to correct the issue. I had hoped that Google would work to restore the traffic that millions of websites had rightfully earned over the past 15+ years by following the company's own guidance. Alas, after nearly a year of witnessing the carnage, I can no longer …
