Dealership CFO Advisory Services You Can Count On. Identify and correct the …
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My holistic approach to automotive retail business strategy creates a seamless customer experience that supports your organization’s reputation, gets people excited about your products and transforms your business.
Automotive Financial + Operations Consulting
"Of all the consultants I’ve paid over the years, you are definitely money well spent!"Roger Rossmeisl, Senior Partner, Automotive CPA
Automotive Digital Retail Advisory Services
Moving through change is tough. Stay ahead of the game! Retain your profit and reputation with our proven digital retail playbook. Strategic Automotive Digital Retail …
Kathi's expertise, knowledge, and professionalism are second to none. We've finally bridged the digital gap between operations and our customers.Karl Kramer, Owner - Golden Circle Auto Group
Auto Retail Corporate Training
Building the automotive workforce of the future We design training and development programs that will upskill your workforce to serve …
Kruse Control Blog
Check out my latest updates on digital strategy, social media, business development, social selling and digital reputation management.
Customer Experience: The Case of The Invisible Customer
The need to be heard, the need to be recognized, is one of the most powerful motive forces in human nature. We define and sustain ourselves in conversations with others. The recognition of being …
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Here’s Why the Dealership Franchise Model is Here to Stay
I am an observer. I like to explore and examine certain trends and follow my instincts where they take me. When I was a CFO at dealerships, this kept the organization one or more steps ahead of the …
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The Impact of Social Media on Your Personal Brand
Social media and personal branding are like peanut butter and jelly. Sure, you can have one without the other, but why would you...ever? Whether you're a CEO of a large company, an employee at a …
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