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Raising Dealership Financial IQ is Key to Higher Profits
Financial IQ in a dealership is like knowing how to swim before jumping into the deep end of the pool. Yes, you can still jump without it, and yes, the lifeguard may dive in after you, but everyone …
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The Used Car Inventory Management Policy That Actually Works
Managing used car inventory is a lot like trying to keep a refrigerator organized. Left to its own devices, it fills up with things that were once a good idea but are now questionable. A sound monthly …
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The Case of the Invisible Customer (and the Cost of Not Listening)
It’s an odd thing to be human: we’ll put up with slow internet, screaming children on airplanes, and doctors who insist on asking if we’ve been “keeping active,” but the one thing we cannot tolerate, …
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